Policy

TERMS & CONDITIONS - PRIVACY POLICY

TERMS OF USE
This Website is operated by Eem John Florals. All inquiries may be directed to:

Eem John Florals
eemjohnflorals@gmail.com

Your use of this Website is governed by these Terms and Conditions. Please take a few minutes to review these Terms and Conditions. Your use of the eemjohnflorals.com Website constitutes your agreement to follow these rules and to be bound by them. By placing an order with Eem John Florals, either through our Website, over the phone, or by any other medium, you are agreeing to our Terms and Conditions. You must be 18 years or older, and have a valid credit card, with full authority to use it, to submit an order for products or services through our Website. If you do not agree with any of these Terms and Conditions, please do not use the eemjohnflorals.com Website.

Use of Website

The eemjohnflorals.com Website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Eem John Florals goods and services and/or to otherwise transact business with or contact Eem John Florals, on their own behalf (or, in the case of a gift or a corporate transaction, on behalf of their intended recipients). We will not share transactional preferences of an individual customer (whether such customer is a person or an entity) with any third party not affiliated with Eem John Florals. This policy is intended to protect the privacy and freedom of Eem John Florals' customers and the personal relationship Eem John Florals works to develop with its customers and others authorized to use its Website.

If you are subscribed to email and/or SMS, you will receive communication from Eem John Florals and collaborating brands when applicable to the product, collection, or opt in terms.

Confirmation of Order

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We may require additional verifications or information.

We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Other than as set out in these Terms and Conditions, we shall not be responsible for any loss or damage of any kind, which you might suffer by reason of us declining to accept or for cancelling your order.

Payment

You must pay in full by debit, credit card or PayPal Secure Checkout in advance when you submit an order through our Website.

Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or dispatched. If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by you, you will have to pay the full amount of the sale, plus an administration fee and any additional fees incurred by Eem John Florals. If you are placing an order through a company, we may agree to credit terms via a separate written agreement. Please contact us to make arrangements.

No Refunds

As all of our products are live florals, all sales are final and no refunds or store credit will be issued.

Cancellation/Refunds

Orders cannot be cancelled once Eem John Florals has begun processing the order. In order to promptly deliver our arrangements as fresh as possible, the processing of an order commences almost immediately once you have submitted your order. Accordingly, we encourage you to carefully check your order before submitting it.